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Third Party Trademark
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Third Party Trademark
Who we are
The Knowledge Academy Ltd (hereafter referred to as the "Company", "The Knowledge Academy", "we", "us", and "our") provides www.theknowledgeacademy.com. The Knowledge Academy Ltd takes data protection very seriously and abide by the United Kingdom Data Protection Act of 2018 and the EU General Data Protection Regulation (GDPR). We encourage prospective clients to read The Knowledge Academy's terms and conditions, prior to any purchases, in parallel to this privacy statement.
What data we collect?
We collect the following information from you through the use of enquiry and contact forms on the Website, and within Emails or telephone communications too:
- Name and contact data: We collect your first and last name, email address, postal address, phone number, in order to respond sufficiently and appropriately to your enquiry to find a suitable course for you.
- Billing data: We collect data necessary billing information to process your payment if you make a purchase. We do not store or retain any payment details once the purchase is complete.
If you are progressing your career through the Company, further education we may collect addition personal information to secure funding or to satisfy statutory legal or Government scheme requirements. You will be informed on such occasions.
We also store personal information from you when you communicate with us regarding the provision of services, including by email, postal mail or telephone.
We collect certain information about the visitors of our Website. Please refer to Cookies policy for more details.
When you visit our site we may automatically log your IP address, a unique identifier for your computer or other access device, and your device type. We will not use your IP address to identify you in any way. We collect this to advise us how you use our website, how you got to our website, and how the website performs during your visit. The data is anonymised before being used for analytics and web performance processing. We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Use of data collected
The information that we collect and store relating to you is primarily used to enable us to provide our Services to you. Additionally, we may use the information for the following purposes:
- To provide you with information you request from us
- To maintain the account you create or use on our Website
- To process your booking and purchase
- To respond to your queries efficiently
- To provide information on other products and Services which we feel may be of interest to you in line with your communications preferences
- To meet our contractual commitments to you
- To act on your behalf where third party funding is available and appropriate
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