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Effective Communication Training

  • Learn essential communication skills to present a positive image 
  • Communication Skills Training in luxury nationwide venues
  • Includes manuals and certificates
  • Small class sizes for optimum delegate trainer interaction
  • Courses delivered by world class Communication Skills Training instructors
  • Improve your ability to communicate clearly and effectively within the workplace
  • Book Online or Call 02045797300 to speak to a Communication Skills expert today

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FAQs

  • What are the timings of the course?

    The course begins at 9am and finishes around 5pm.

  • What is the experience of the instructor(s) delivering my course?

    All of our instructors are fully accredited and have years of experience

  • What do I receive on the course?

    You will receive your courseware folder, certificate, experienced instructor and refreshments

  • Does the course include certificates?

    Yes, we provide an official certificate upon completion of the course

  • What time shall I arrive at the venue?

    Please arrive at your training venue for 08:45am

Overview

This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.

Who Should Attend the Course? 

Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace 

Course Outline

Course Overview and Learning Objectives

Communication

What is a Skilled Communicator?

Individual Evaluation

Communication Barriers

Case Study: New Neighbours

Applying the Answers

Asking Questions

Asking Good Questions

Probing

Listening Skills

Quick Quiz

How Do You Rate Your Listening Ability?

Active Listening Skills

The Communication Funnel

Communication Situations

One Little Word

Body Language

What Do Our Bodies Say?

Gestures

Emotions

A Personal Action Plan

What's Included

  • The courseware Book
  • Experienced Instructor
  • Certificate
  • Refreshments

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Onsite offers

Send us your onsite requirements and we will provide a tailor made course for you!

Contact

T.  02036038880
E: info@trainingdeals.co.uk

1 Bell Street, Maidenhead, Berkshire, SL6 1BU

This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.

Who Should Attend the Course? 

Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace 

Course Outline

Course Overview and Learning Objectives

Communication

What is a Skilled Communicator?

Individual Evaluation

Communication Barriers

Case Study: New Neighbours

Applying the Answers

Asking Questions

Asking Good Questions

Probing

Listening Skills

Quick Quiz

How Do You Rate Your Listening Ability?

Active Listening Skills

The Communication Funnel

Communication Situations

One Little Word

Body Language

What Do Our Bodies Say?

Gestures

Emotions

A Personal Action Plan