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ISO 20000 Auditor Training

  • Understand the content and requirements of the International Standard
  • Gain the knowledge and understanding of associated itSMF Certification process
  • 2 day course with exam and certificate.
  • Examination is fully accredited 
  • ISO 20000 Training in luxury nationwide venues
  • Book Online or Call 02036038880 to speak to a learning expert today

Browse our list of upcoming courses below

Book Online or Call 0800 0353 257 to speak to a training advisor

Course Date Venue Duration Price Book Online
ISO 20000 Auditor 22/08/2022 Sheffield 2 days £4995 Book OnlineEnquire
ISO 20000 Auditor 22/08/2022 Bristol 2 days £4995 Book OnlineEnquire
ISO 20000 AuditorHome Virtual deal - 20% off 30/08/2022 Home Virtual 2 days £1995£1295 Book OnlineEnquire
ISO 20000 Auditor 05/09/2022 London 2 days £3995 Book OnlineEnquire
ISO 20000 AuditorHome Virtual deal - 20% off 12/09/2022 Home Virtual 2 days £1995£1295 Book OnlineEnquire
ISO 20000 Auditor 12/09/2022 Manchester 2 days £4495 Book OnlineEnquire
ISO 20000 Auditor 19/09/2022 Leeds 2 days £4995 Book OnlineEnquire
ISO 20000 Auditor 19/09/2022 Belfast 2 days £4995 Book OnlineEnquire
ISO 20000 AuditorHome Virtual deal - 20% off 26/09/2022 Home Virtual 2 days £1995£1295 Book OnlineEnquire
ISO 20000 Auditor 26/09/2022 Milton Keynes 2 days £4995 Book OnlineEnquire
ISO 20000 Auditor 03/10/2022 Reading 2 days £4995 Book OnlineEnquire
ISO 20000 AuditorHome Virtual deal - 20% off 10/10/2022 Home Virtual 2 days £1995£1295 Book OnlineEnquire
ISO 20000 Auditor 10/10/2022 Newcastle 2 days £4995 Book OnlineEnquire
ISO 20000 Auditor 17/10/2022 Birmingham 2 days £4495 Book OnlineEnquire
ISO 20000 Auditor 17/10/2022 Liverpool 2 days £4995 Book OnlineEnquire
ISO 20000 AuditorHome Virtual deal - 20% off 24/10/2022 Home Virtual 2 days £1995£1295 Book OnlineEnquire
ISO 20000 Auditor 24/10/2022 Southampton 2 days £4995 Book OnlineEnquire
ISO 20000 Auditor 24/10/2022 Norwich 2 days £4995 Book OnlineEnquire
ISO 20000 Auditor 31/10/2022 Manchester 2 days £4495 Book OnlineEnquire
ISO 20000 Auditor 31/10/2022 Brighton 2 days £4995 Book OnlineEnquire
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FAQs

  • What do you provide me on the course?

    You will receive the courseware folder, APMG exam, certificate and experienced instructor

  • Is there an exam for the course?

    Yes, on the last day of the course you will sit the ISO 20000 Practitioner exam

  • Would I have to pay for the exam?

    The cost of exam is included in the course fee

  • What is the exam format?

    One hour multiple choice

  • Are there pre-requisites for the course?

    Delegates must have 3 years' general IT auditing experience and hold a certified auditor qualification

  • How long is the course?

    The course will last for 2 days including the exam

Overview

Successful delegates will:

Understand the ISO20000 Standard and associated itSMF Certification process

Be able to plan and execute ISO2000 audits to the standards required by itSMF Registered Certification Bodies (RCBs).

The course will also cover essential skills necessary for those interested in obtaining the itSMF ISO20000 Auditor Certificate.

Who Should attend?

Experienced internal or external auditors of ISO/IEC 20000 compliance (also known as ISO20000).

Pre-requisites

Delegates must have 3 years' general IT auditing experience and hold a certified auditor qualification

Certification

This is gained by taking a multiple-choice closed book exam which is taken at the end of the course.

Course Content

Overview of the ISO20000 Service Management standard

Coordination and Integration processes

Service Delivery processes

Resolution, Control and Release processes

Relationship processes

Candidate assessment - preparation and exam

Examination Format

Multiple choice 

1 hour

What's Included

  • The courseware Folder
  • Examination
  • Certificate
  • Experienced Instructor
  • Refreshments

Testimonials

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Video

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Contact

T.  02036038880
E: info@trainingdeals.co.uk

1 Bell Street, Maidenhead, Berkshire, SL6 1BU