BCS Foundation Certificate in Digital Business Change Training

BCS Foundation Certificate in Digital Business Change Training Outline

Module 1: Change Principles 

• Business Change Lifecycle 

• Drivers of Change 

• Risk Appetite and Categories 
   

Module 2: Aligning Change with the Business 

• Techniques for Analysing External 

• Techniques for Internal Environments 

• SWOT Analysis Components and Purpose 

• Cultural Web Framework for Analysing Organisational Culture 

• Organisational Performance Measurement Techniques 

• Enterprise Architecture Components 

• Ethical Considerations of Digital Change 
   

Module 3: Identifying Change 

• Purpose, Advantages, and Disadvantages of Investigation Techniques 

• Techniques for Recording Business Situations 

• Stakeholder Identification Using Stakeholder Wheel 

• Power/Interest Grid for Stakeholder Analysis 

• Business Process Modelling 

• Customer Journey Mapping 

• Use of POPIT ™ in Gap Analysis 

• Developing Options Process 

• Three Main Areas for Evaluating the Feasibility of Options 

• Identifying Change in Agile Environments 

• Design Thinking for Generating Options 
   

Module 4: Change Requirements 

• Establishing Change Requirements Process 

• Roles and Responsibilities in Requirements Establishment 

• Types of Requirement 

• Principles of User-Centred Design 

• Design Principles of Web Content Accessibility Guidelines (WCAG) 

• Configuration Management and Change Control 
   

Module 5: Business Case 

• Structure and Content of a Business Case 

• Payback Investment Appraisal Technique 

• Business Case Development in an Agile Environment 
   

Module 6: Design and Development 

• Linear and Incremental Development Lifecycles 

• Agile Development Lifecycle 

• Values of the Agile Manifesto 

• Techniques in Business Acceptance Testing 
   

Module 7: Change Implementation 

• CPPOLDAT Framework for Readiness Assessment 

• Strategies for Implementing Solutions 

• Stages of Human Response to Change 

• Techniques for Gathering Post-Implementation Feedback 
   

Module 8: Benefits Management 

• Examples of Benefits 

• Elements of a Benefits Plan 

• Purpose and Processes of a Benefits Review 

What You’ll Learn in this Course

This course guides you through the essential principles of digital business change, helping you understand how to support transformation initiatives in modern organisations. Each step of the journey builds your ability to align digital solutions with business goals and manage change effectively. 

• Learn the fundamentals of digital business change and its lifecycle 

• Learn how to identify and engage stakeholders in change initiatives 

• Learn to define, assess, and manage business benefits 

• Learn to align digital solutions with strategic business needs 

• Learn about key roles and responsibilities in change programmes 

• Learn how to contribute effectively to digital transformation projects across sectors 

BCS Foundation Certificate in Digital Business Change Exam Information 

The exam is designed to assess your understanding of the key concepts, techniques, and frameworks involved in managing digital business change. It tests your ability to apply foundational knowledge in real-world scenarios related to digital transformation. 

• Format: Multiple-choice questions 

• Number of Questions: 40 

• Total Marks: 40 

• Pass Mark: 65% (26 correct answers) 

• Duration: 60 minutes 

• Exam Conditions: Closed book