Six Sigma Yellow Belt

Six Sigma Yellow Belt Outline

Module 1: Introduction to Six Sigma 

• What is Six Sigma? 

  • Focus of Six Sigma 

  • Making Customers Happy 

  • How They Complement Each Other? 

  • Key Principles of Six Sigma 

• Processes 

  • Different Ways of Looking at Process Improvement 

  • What is a Process? 

  • Process Concepts 

  • Types of Process 

  • Comparing Process Types 

• Customers, Value, and Waste 

  • What are Customers? 

  • Who Wants the Outputs? 

  • Tension Between the VOB and VOC 

  • What Do We Mean by Value? 

  • Path to Value 

  • Dealing with Values 

  • Muda (Waste) 

  • Wastes (Muda) 

  • Types of Demand 

  • Case Study Exercise 

• Key Metrics 
   

Module 2: DMAIC Cycle 

• What is DMAIC? 

• Define 

  • Common Tools for Define Phase 

  • Gemba Tools 

  • Process Stapling 

• Measure 

  • Common Tools for Measure Phase 

  • Spaghetti (Movement/Transportation) Diagrams 

  • Measure Tool: Measles Charts 

• Analyse 

  • Common Tools for Analyse Phase 

• Improve 

  • Common Tools for Improve Phase 

• Control 

  • Common Tools for Control Phase 
     

Module 3: Yellow Belt Tools and Techniques 

• Triad 

  • 5s 

  • Poka Yoke 

  • SMED 

• Voice of the Customer (and CTQ’s) 

  • Customer Chains 

  • Steps of VOC 

  • Affinity Diagrams 

  • Kano Diagrams 

  • CTQs and Requirements 

• SIPOC 

  • What is a SIPOC? 

  • CSandF Web Fulfilment SIPOC 

  • Creating a SIPOC 

  • Top Tips – SIPOC 

• Value Stream Analysis 

  • Value Stream Terminology  

  • Process Maps 

  • Aim of Value Stream Mapping 

  • Swim Lanes and Typical Process Map Contents 

  • Value Stream Maps 

  • Headache Tablets: Value Stream Mapping 

• Heijunka 

  • Heijunka in a Nutshell 

  • Single Piece Flow 

  • Pull 

  • Kanban 

  • Three-Bin System 

  • Andon 

• Variation and SPC 

  • Statistical Process Control (SPC) 

  • Two Types of Process Variation 

  • Red Bead Experiment 

  • Standard Deviation (SD) and Understanding Control Charts 

• Defects and Process Capability 

  • Conversion Table 

  • Process Capability 

  • Identifying Process Efficiency 

  • Key DPMO Terms 

• Identifying the Root Cause(s) 

  • 5 Whys 

  • Fishbone Diagram 

• Solving Problems 

  • Problem Solving Framework 

  • Prioritisation Tools 

  • Tools and Techniques to Generate Needed Solutions 

• Introduction to Kaizen 

  • Kaizen in a Nutshell 

  • Kaizen in a Business Setting 

What You’ll Learn in this Course

This course takes you from understanding the fundamentals of Six Sigma and Lean principles to applying structured improvement techniques in real-world business settings. Each stage builds your ability to analyse processes, identify inefficiencies, and support improvement initiatives within your organisation. 
 

• Learn the core principles and framework of Six Sigma methodology 

• Learn to apply the DMAIC process effectively 

• Learn to identify process variations and assist in reducing defects 

• Learn to apply Lean tools to improve quality and efficiency 

• Learn to measure and monitor process performance for continual improvement 

• Learn to contribute effectively to Six Sigma projects and team success 

Six Sigma Yellow Belt Exam information: 

To achieve the Six Sigma Yellow Belt, candidates will need to sit for an examination. The exam format is as follows:   
 

• Question Type: Multiple Choice 

• Total Questions: 40 

• Pass Mark: 70% 

• Duration: 1 Hour 

• Type: Closed Book