Change Management Foundation & Practitioner

Change Management Foundation & Practitioner Outline

Module 1: Organisational Context and Approach 

• Organisational Context and Approach 

• Organisational Culture 

• Structuring your Approach 

• Agile Practices 
   

Module 2: People and Change 

• Individual Differences 

• Human Response to Change 

• Human Motivations and Drives 

• Change the Formula and Change Anxieties 

• Competence and Learning 
   

Module 3: Change Leadership and Teams 

• Key Roles in Organisational Change 

• Change Agent’s Role and Personal Influence 

• Leadership and Psychological Safety 

• Leadership, Culture and Organisational Change 

• Teams and Change 
   

Module 4: Stakeholders and Communication 

• Stakeholder Engagement 

• Communication 
   

Module 5: Work of the Change Manager 

• Assessing Change Impact 

• Resistance to Change 

• Change Analytics 
   

Module 6: Sustaining Change 

• Types of Levers for Change 

• Tipping Point and Critical Mass 

• Roger’s Adoption Mode
   

Module 7: Learning for Change 

• Introduction to Effective Instruction 

• Learning Needs and Objectives - Knowledge, Skills and Attitudes 
   

Module 8: Coaching for Change 

• Active Listening 

• Giving Developmental Feedback 

• Framework for Coaching 
   

Module 9: Handling Conflict in Change 

• Conflict in Change Situation and Conflict Management 
   

Module 10: Facilitation for Co-Design 

• Facilitation Principles for Co-Design 

What You’ll Learn in this Course

This course takes you from understanding the fundamentals of organisational change to applying proven frameworks that drive successful transformation. Each module equips you with practical tools, models, and techniques to manage people, processes, and performance effectively. 
 

• Learn how to apply change management principles to real-world business scenarios 

• Learn to engage stakeholders and manage resistance during organisational transitions 

• Learn to design effective communication and engagement strategies for change 

• Learn to align change programmes with business objectives and cultural values 

• Learn to measure the impact of change and sustain results long-term 

• Learn to lead organisational transformation with confidence and strategic insight 

Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes.  

• Question Type: Multiple Choice  

• Total Questions: 50   

• Total Marks: 50 Marks    

• Pass Mark: 50%, or 25/50 Marks  

• Duration: 40 Minutes 

• Mode of Examination: Online 

• Type: Closed Book 
   

Change Management Practitioner Exam Information

The Change Management Practitioner Exam is designed for those keen on showcasing their Change Management expertise. The exam encompasses an extensive array of Change Management topics, catering to those eager to deepen their knowledge or elevate their career in this domain. 

• Question Type: Objective Testing  

• Total Questions: 4   

• Total Marks: 80 Marks    

• Pass Mark: 50%, or 40/80 Marks  

• Duration: 150 Minutes   

• Mode of Examination: Online 

• Type: Open Book