ISO 22301 Lead Implementer

ISO 22301 Lead Implementer Outline

Module 1: Introduction to Business Continuity Management Systems 

• What is a BCMS? 

• Management Systems 

• What is Business Continuity Management System? 

• BCM System Process 

• Business Continuity Management (BCM) 

• BCMS Benefits 

• Business Continuity Management Lifecycle 

• Applicability and Objectives 
   

Module 2: Scope of a BCMS 

• Overview 
   

Module 3: Fundamental Principles and Concepts of Business Continuity 

• Fundamental Principles 

• Build a Comprehensive Plan 

• Implement Each Step of the Action Plan 

• Check and Evaluate Results 

• Review and Make Improvements 

• Business Continuity 
   

Module 4: Clauses 4 to 8 of ISO 22301 

• Introduction 

• Clauses of ISO 22301 

• Clause 4 – Context of the Organisation 

• Clause 5 – Leadership 

• Clause 6 – Planning 

• Clause 7 – Support 

• Clause 8 – Operations 
   

Module 5: Overview of ISO 22301 Standard 

• Introduction to ISO 22301 

• 22301 Standard 

• 22301 Standard Progression 

• 22301 High-level Methodology 

• Implementation Cycle Times 
   

Module 6: BCM Mandatory Documents 

• Clause 4.2.2 

• Clause 4.3 

• Clause 5.3 

• Clause 6.2 

• Clause 7.2 

• Clause 7.4 

• Clause 8.2.1 

• Clause 8.2.2 

• Clause 8.2.3 

• Clause 8.4.1 

• Clause 8.4.2 

• Clause 8.4.3 

• Clause 8.4.4 

• Clause 8.4.5 

• Clause 9.1.1 

• Clause 9.3 

• Clause 10.1 
   

Module 7: Leadership 

• Leadership and Commitment 

• Establishing the Business Continuity Policy 

• Communicating the Business Continuity Policy 
   

Module 8: Management Roles and Responsibilities 

• Overview 

• Impediments to Success 

• Aids to Success 
   

Module 9: Implementation Phases of the ISO 22301 Framework 

• Management Support 

• Identification of Requirements 

• Business Continuity Policy and Objectives 

• Support Documents for Management System 

• Risk Assessment and Treatment 

• Business Impact Analysis 

• Business Continuity Strategy 

• Business Continuity Plan 

• Training and Awareness 

• Documentation Maintenance 

• Exercising and Testing 

• Post-Incident Reviews 

• Communication with Interested Parties 

• Measurement and Evaluation 

• Internal Audit 

• Corrective Actions 

• Management Review 
   

Module 10: Continual Improvement of a BCMS 

• Continual Improvement 

• BCMS Control System 

• Areas of Continual Improvement 
   

Module 11: Audit 

• Introduction to Audit 
   

Module 12: Auditing Principles 

• Fundamental Principles 

• Internal Auditing 

• Scope 

• PDCA Cycle 
   

Module 13: Auditing Roles 

• What are the Roles? 

• Organisational Context 

• Management Responsibilities 

• Planning, Support, and Operation 

• Performance Evaluation 

• Improvement 
   

Module 14: Roles and Responsibilities of the Auditor 

• Internal Auditing 

• Roles and Responsibilities 

• Typical Internal Audit 
   

Module 15: Skills of an Internal Auditor 

• Internal Auditing Goals 

• Qualities of an Auditor 

• Auditing Skills 
   

Module 16: Purpose of Internal Auditing 

• 22301 Mission 

• Key Benefits of BCMS 
   

Module 17: Audit Procedures 

• BCMS Audit Process 

• Elements of an Internal Audit 

• Internal Audit Process 

• Required Documentation 

• Supporting Procedural Documentation 

• Required Records and Documentation 
   

Module 18: Audit Triangle 

• Fraud Triangle 

• Tackling the Fraud Triangle 
   

Module 19: Auditing Techniques 

• Classifying Audit Findings 

• On-Site Auditing 

• Remote Auditing Methods 
   

Module 20: Work Document Approach 

• Steps to Certification 

• Certification Audits 
   

Module 21: Business Continuity Control Best Practice 

• Overview 

• BCM Policy 

• Management Commitment 

• Plan How to Deal with an Emergency 

• Impediments to Success 

• Disaster Recovery 
   

Module 22: Planning a Business Continuity Management System (BCMS) 

• Planning a BCMS 

• Steps to Plan a BCMS 
   

Module 23: Implementation of Business Continuity and Writing Procedures 

• Communication 

• Writing a Scenario 

• Delivering the Scenario 

• Implementing a BCMS 
   

Module 24: Business Impact Analysis (BIA) and Risk Assessment 

• Business Impact Analysis 

• Risk Assessment 

• Risk Assessment Methodologies and Implementation 

• Risk Treatment Implementation 
   

Module 25: Incident Management and Emergency Management 

• Overview 

  • Incident Management 

  • Emergency Management 

• Key Elements of Crisis Management Respond Process 
   

Module 26: Operations Management of a BCMS 

• Introduction to Operations Management of a BCMS 
   

Module 27: Business Continuity Strategies and Solutions 

• General 

• Identification of Strategies and Solutions 

• Selection of Strategies and Solutions 

• Resource Requirements 

• Implementation of Solutions 
   

Module 28: Business Continuity Plans and Procedures 

• General 

• Response Structure 

• Warning and Communication 

• Business Continuity Plans 

• Recovery 

• Evaluation of Business Continuity Documentation and Capabilities 
   

Module 29: Performance Evaluation, Monitoring, and Measurement of a BCMS 

• Performance Evaluation, Monitoring, and Measurement of a BCMS 

• Key Performance Indicators (KPI) 

• Identifying Indicators of an Organisation 

• Critical Success Factors (CSFs) 

• Writing an Effective Critical Success Factor 

• CSFs for Strategic Planning 

• Performance Evaluation 

• Case Study: Telefonica 

• Cutting Complexity 

• Taking Actions 
   

Module 30: Development of Metrics, Performance Indicators, and Dashboards 

• Development of Metrics 

• KPI Dashboards 

• Steps to Create KPI Dashboards 
   

Module 31: Internal Audit and Management Review of a BCMS 

• Internal Audit 

• Introduction to Management Review 

• Purpose of Management Review 

• Management Review Input 

• Management Review Outputs 
   

Module 32: Improvement and Implementation of a Continual Improvement Program 

• Nonconformity and Corrective Action 

• Continual Improvement 

  • Lifelong Learning 

  • Tone from the Top 

  • Let’s have a Plan 

  • Second Opinion 

  • Catching up 

  • Takeaway 
     

Module 33: Preparing for a BCMS Certification Audit 

• BCMS Certification Audit 

  • Choose a Certification Body 

  • Certification Audits 

  • Surveillance Visits
     

Module 34: Development of a BCMS and Business Continuity Policies 

• Development of a BCMS 

  • Steps for Development of a BCMS 

• Business Continuity Policies 

What You’ll Learn in this Course

This course takes you from understanding the fundamentals of Business Continuity Management Systems (BCMS) to implementing and managing them effectively within real-world organisations. Each stage builds your ability to design, establish, and improve continuity processes that enhance resilience and ensure compliance with ISO 22301 standards. 
 

• Learn the core principles and framework of ISO 22301 implementation 

• Learn to identify business risks and develop continuity strategies 

• Learn to establish, operate, and maintain an effective BCMS 

• Learn to apply ISO 22301 requirements across diverse organisational contexts 

• Learn to evaluate performance and drive continual improvement in business continuity 

• Learn to align continuity goals with organisational and regulatory expectations 

ISO 22301 Lead Implementer Exam Information

To achieve the ISO 22301 Lead Implementer, candidates will need to sit for an examination. The exam format is as follows:  

• Question Type: Multiple Choice   

• Total Questions: 30  

• Total Marks: 30 Marks  

• Pass Mark: 50%, or 15/30 Marks  

• Duration: 40 Minutes 

• Type: Closed Book