BCS Practitioner Certificate in Benefits Management and Business Acceptance

BCS Practitioner Certificate in Benefits Management and Business Acceptance Outline

Module 1: Introduction 

• Rationale for Benefits Management During the Solution Development Lifecycle 

• Rationale for Business Acceptance During the Solution Development Lifecycle 

• Describe the Following Stages of the Solution Development Lifecycle: 

• Requirements Analysis 

• Solution Design 

• Solution Development/Procurement 

• Solution Testing and Assurance 
   

Module 2: Defining the Business Benefits 

• Explain the Rationale for Developing a Business Case 

• Describe the Contents of a Business Case 

• Identify Benefits That Align to the Business Strategy for a Given Scenario 

• Define Critical Success Factors and Key Performance Indicators 

• Explain the Content and Structure of Porter’s Value Chain 

• Identify the Drivers for Business Change Within a Given Scenario 
   

Module 3: Benefits Classification and Networks 

• Demonstrate an Understanding of the Ward and Daniel Classification Scheme 

• How Anticipated Benefits Can Be Measured 

• Following Terms Used in Benefits Management 

• Business Benefits 

• Business Changes 

• Enabling Changes 

• Construct a Benefits Dependency Network for a Given Scenario 
   

Module 4: Planning for Benefits Management 

• Different Types of Benefit Owner Involved in Benefits Management 

• Describe the Role and Responsibilities of the Senior Responsible Owner 

• Contents of a Benefits Delivery Plan 

• Identify the Different Types of Stakeholder Involved in Benefits Management 

• Different Types of Costs Relevant to Benefits Management for a Given Scenario 

• Describe the Following Investment Appraisal Techniques 

• Payback Period 

• Discounted Cash Flow/Net Present Value 

• Internal Rate of Return 
   

Module 5: Testing for Business Acceptance 

• Objectives of Acceptance Testing 

• Principles of Acceptance Testing 

• Key Roles and Responsibilities Involved in Acceptance Testing in a Given Scenario 

• Use of Acceptance Testing in the System Development Lifecycle (SDLC) 

• Describe Functional and Non-Functional Testing 
   

Module 6: Test Design Techniques 

• Terms Test Conditions and Test Cases 

• Show Understanding of the Use of Models to Design Tests and Establish Coverage 

• Construct Models Used to Design Tests and Test Coverage Which 

• Show Clear Traceability to the Original Requirement 

• Contain an Expected Result 

• Function of a Test Procedure Specification for a Given Scenario 
   

Module 7: Test Planning, Management and Confirmation (5%) 

• Rationale for Test Progress Monitoring and Control Including 

• Importance of Monitoring Test Progress 

• Importance of Test Reporting 

• Importance of Control in Testing 

• Concept of Incident Management to a Given Scenario 

• Concept of Confirmation Testing to a Given Scenario 
   

Module 8: Reviewing the Business Case 

• Rationale for Review Gateways 

• How the Impact of Changes Can Be Assessed 

• Identify Aspects of the Business Case That Should Be Revised in Light of Changes to a Given Scenario 

• Rationale and Approach for Reassessing Benefits 
   

Module 9: Implementing the Business Change 

• Importance of Planning When Implementing Change 

• Implementation Strategies to a Given Scenario 

• Contingency Planning Within the Context of a Given Scenario 

• Rationale and Approach for Stakeholder Management 

• Identify Skills and Knowledge Needed for Business Change Implementation 
   

Module 10: Benefits Delivery 

• How Business Changes Can Be Embedded 

• Rationale of Reviewing the Achievement of Predicted Benefits 

• Actions and Adjustments Required to Deliver the Benefits Identified for a Given Scenario 

• Rationale for Confirming the Delivery of the Benefits Plan 

• Based on a Given Scenario, Identify Further Benefits That May Be Realised 

• Rationale for Signing Off the Business Case 

What You’ll Learn in this Course

This course takes you from understanding the strategic role of benefits management to applying structured methods for planning, tracking, and accepting business change initiatives. Each stage builds practical skills to ensure solutions deliver measurable value. 
 

• Learn to identify and define benefits that align with organisational objectives  

• Learn to plan and manage benefits realisation throughout the change lifecycle 

• Learn how to establish business acceptance criteria and processes 

• Learn to apply structured approaches for benefits tracking and measurement 

• Learn stakeholder engagement techniques for effective benefits delivery 

• Learn to ensure solutions meet business needs and deliver sustainable value 

BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam Information

The BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam assesses candidates’ ability to apply practical techniques for benefits realisation and business acceptance in real-world contexts. The format of the exam is as follows: 
 

• Question Type: Scenario-based  

• Pass Mark: 50%   

• Duration: 60 Minutes   

• Open Book/ Closed Book: Open Book