HR Skills for Non-HR Managers

HR Skills for Non-HR Managers Outline

Module 1: Introduction 

• Definition of Human Resources 

• Personnel Management and HR 

• Challenges to HR Professionals 
   

Module 2: Employment Law 

• Employment Law Overview 

• Employment Contracts 

• Fundamental Employment Rights and Employer Responsibilities 

• Employee Handbook 

• Employee Rights 

• Data Protection 

• Data Protection Act 

• Health and Safety Regulations 

• Redundancy 

• What is Discrimination and What are the Different Types of it? 
   

Module 3: Management Roles within HR 

• Links Between Manager Role and Employment Law 

• HR Generalist Activities 

• Roles and Responsibilities 

• Inductions 

• Cost Efficiencies 

• Recruitment 

• Talent Management 

• Remuneration 

• Documentation 

• Gap Analysis 

• Training Requirements 

• When to Involve HR Managers in Relations with Team Members 
   

Module 4: Managing Absence 

• Absence and Sickness 

• Identifying Reasonable Levels of Sickness 

• Authorised and Unauthorised Absences 

• Firm but Fair Approach to Absence 

• Return to Work Interviews 

• Employer Rights in Line with the Law 
   

Module 5: Dealing with Difficult Employees 

• Communication with Employees 

• Effective Employee Communication 

• What is a Grievance and What Causes One? 

• Types of Grievance 

• Performance Management 

• Planning Performance 

• Coaching Performance 

• Reviewing Performance 

• Performance Management 

• Dealing with Poor Performance 

• Dismissal 

• Redundancy 

• Preventing Poor Performance 

• Efficient Discipline Structure 

• Putting Planning Strategies into Place to Deal with Difficult Situations 

What You’ll Learn in this Course

This course takes you from understanding essential HR concepts to applying them in managing teams effectively. Each stage builds your ability to handle employee relations, performance, and workplace challenges confidently. 

• Learn how to recruit, interview, and onboard employees effectively 

• Learn to manage performance and support employee development 

• Learn techniques for handling workplace conflicts and grievances 

• Learn to understand employment law and compliance fundamentals 

• Learn how to foster engagement and build a positive workplace culture 

• Learn to align HR practices with organisational goals and team success