BCS Foundation Certificate in Organisational Behaviour

BCS Foundation Certificate in Organisational Behaviour Outline

Module 1. Organisational Principles 

• Explain Delivering Value 

• Competitive Advantage 

• Value Proposition 

• Value Stream Analysis 

• Explain Organisation Structuring 

• Elements of Organisation Structure 

• Six Structure Levels 

• Levitt Diamond 

• Explain Budgets and Departmentalised Businesses 

• Purpose of Budgets 

• Reasons for Departmentalisation 

• Cost Centres and Profit Centres 

• Describe Types of Jobs 

• Work Specialisation 

• Flat and Tall Hierarchies 

• Span of Control 

• Describe Line Management, Staff and Functional Relationships 

• Explain Formalisation of Rules and Procedures 

• Explain Centralisation vs Decentralisation 

• Advantages 

• Disadvantages 
   

Module 2. Operating Models 

• Explain Organisation Structures and Their Characteristics 

• Functional 

• Divisional – Product or Service/ Geography/ Customer 

• Matrix 

• Team-Based – Cross Functional/ Project 

• Recognise Organisational Boundaries 

• Boundaryless Organisations 

• Outsourcing 

• Offshoring 

• Hollow Organisation Structures 

• Virtual Organisation Structures 

• Virtual Organisations 

• Collaborations and Strategic Alliances 

• Agile Organisations 
   

Module 3. Organisational Motivation, Behaviour and Culture 

• Explain Organisational Motivation 

• Describe the Organisational Behaviour Field Map 

• Explain Organisational Effectiveness and the Balanced Scorecard 

• Describe Understanding and Analysing Culture 

• Organisational Cultural Types 

• Strong, Weak and Appropriate Cultures 

• National Cultures 

• Cultural Web 
   

Module 4: Group Formation 

• Explain Groups and Group Dynamics 

• Describe Formal and Informal Groups 

• Groups in Organisations 

• Characteristics of Formal Groups 

• Homan’s theory of group formation 

• Tuckman and Jensen’s theory of group development 

• Characteristics of informal groups 

• Social networks of informal groups 
   

Module 5: Principles of Financial Reporting 

• Describe Statement of Financial Position 

• Purpose and Structure 

• Nature, Purpose and Types of Capital 

• Current and Non-Current Liabilities 

• Current and Non-Current Assets 

• Explain Income and Expenditure 

• Importance of Operating Profit 

• Revenue 

• Cost of Sales 

• Administrative Expenses 

• Profit After Tax 

• Describe Cash Flow 

• Cash Flow Forecasting 

• Use of Cash Flow in Decision Making 

• Cash Flow and Profit 

• Explain Costing and Pricing 

• Fixed and Variable Costs 

• Cost Volume Profit Analysis 

• Break Even and Contribution Analysis 
   

Module 6: Project Finance 

• Rationale for and the Techniques Used for Evaluating a Financial Case 

• Costs and Benefits 

• Payback 

• Discounted Cash Flow Net Present Value 

• Internal Rate of Return (IRR) 

What You’ll Learn in this Course

This course builds your understanding of organisational behaviour from foundational principles to practical application, focusing on enhancing team dynamics and overall workplace performance. Each stage provides actionable insights and skills to foster effective collaboration and drive positive change. 

• Learn the core principles of organisational behaviour and workplace dynamics 

• Learn how individuals, teams, and organisations interact and influence outcomes 

• Learn to recognise leadership styles and their impact on team performance 

• Learn to support organisational change through behavioural understanding 

• Learn to apply behavioural concepts across various business environments 

• Learn how to foster collaboration and improve communication within teams 

BCS Foundation Certificate in Organisational Behaviour Exam Information 

The BCS Foundation Certificate in Organisational Behaviour exam evaluates your understanding of key principles and concepts related to how individuals and groups function within organisations. The exam format is as follows: 

• Question Type: Multiple Choice 

• Total Questions: 40 

• Total Marks: 40 

• Pass Mark: 65% (26 out of 40) 

• Duration: 60 minutes 

• Open Book/Closed Book: Closed Book