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Project Management Course Outlines

• Better Communication Skills at Work Communication that Delivers Results
• ISEB Practitioner Certificate in IS Project Management for PRINCE2 Practitioners
• ITIL Foundation Certificate in IT Service Management V3
• ITIL Foundation Certificate in IT Service Management V2 Overview
• ITIL Foundation Certificate in IT Service Management V2
• ITIL Foundation Certificate in IT Service Management V3 Bridging Upgrade
• ITIL Foundation Certificate in IT Service Management V3 Overview
• ITIL Practitioner Certificate Capacity Management
• ITIL Practitioner Certificate Change Management 3 day
• ITIL Practitioner Certificate Configuration Management
• ITIL Practitioner Certificate Financial Management for IT Services
• ITIL Practitioner Certificate IT Service Continuity
• ITIL Practitioner Certificate Problem Management
• ITIL Practitioner Certificate Release and Control IPRC
• ITIL Practitioner Certificate Release and Control
• ITIL Practitioner Certificate Release Management
• ITIL Practitioner Certificate Service Desk & Incident Management 3 day
• ITIL Practitioner Certificate Service Desk & Incident Management 5 day
• ITIL Practitioner Certificate Service Level Management
• ITIL Practitioner Certificate Support and Restore Certification IPSR 5 day
• ITIL Service Management Essentials 3V
• ITIL Service Management Planning to Implement IT Service Management 2 day
• ITIL Service Management Planning to Implement IT Service Management 3 day
• ITILManager's Certificate in IT Service Management Service Delivery
• MSP Foundation Course
• PRINCE2 An Overview
• PRINCE2 Foundation 3 day
• PRINCE2 Foundation and Practitioner
• PRINCE2 Foundation course
• PRINCE2 Foundation Exam
• PRINCE2 Practitioner 2 day consolidation course
• PRINCE2 Practitioner 3 day consolidation course
• PRINCE2 Practitioner Upgrade Conversion course
• PRINCE2 Practitioner
• Project Management Advancing your Skills PRINCE2
• Project Management Fundamentals using PRINCE2

Softskills/Personal development Course Outlines

• A Z of Credit Control
• Adapting to Group Dynamics Handling Different Behaviours and Creating a Successful Team
• Advanced Employment Law
• Advanced Finance for Non Financial Managers
• Advanced Telephone Selling Techniques
• Advancing Your Project Management Skills
• Analysing Company Accounts
• An Introduction to Accounting
• An Introduction to Customer Service Putting the Customer First
• An Introduction to Effective Project Management
• An Introduction to Human Resources
• An Introduction to Neuro Linguistic Programming
• An Introduction to Strategy
• An Introduction to Successful Conferences and Events
• Applying Neuro Linguistic Programming in the Workplace
• Assertiveness and Self Confidence Development
• Banking Personal Guarantees and Surety
• Better Communication Skills at Work Communication that Delivers Results
• Better Communication Skills at Work Communication that Delivers Results
• Bid and Tender Management
• Building and Retaining Customer Relationships
• Building Your Personal Brand and Networking for Success
• Business Process Mapping
• Coaching For Results
• Coaching Your Sales Team to Deliver Sales Success
• Commercial and Business Awareness
• Commissioning Skills
• Communicating Effectively in the Workplace
• Complete Employment Law
• Conducting Successful Appraisals Reviews
• Conducting Workplace Investigations and Hearings Seminar
• Confident Recruitment and Selection Interviewing Skills
• Control of Substances Hazardous to Health CoSHH Assessment Workshop
• Creating Powerful Relationships Through Networking
• Creative and Innovative Problem Solving
• Dealing with Stress and Conflicting Needs
• Debt Collection Conducting Your Own Claims
• Debt Collection Understanding the Legal Process
• Delivering Excellence in Customer Service via Email and on the Telephone
• Derivative Instruments
• Developing and Delivering Winning Sales Pitches
• Developing A Business Plan
• Developing Effective and Confident Training Techniques
• Developing Effective Telephone Skills
• Developing Online Revenue Opportunities
• Developing Your Personal Impact and Building Productive Relationships
• Direct Marketing
• Discipline, Grievances and Dismissal
• Effective Budgeting
• Effective Business English
• Effective Change Management
• Effective Collection Techniques
• Effective Delegation
• Effective Feedback Skills
• Effective Management Leadership Styles
• Effective Portfolio Selling
• Effective Telephone Collection Techniques
• Effective Workplace Training One to One and Small Group Training
• Employee Relations, Trade Unions and the Law
• Employment Law Central and Eastern Europe Seminar
• Employment Law China Seminar
• Employment Law Europe Conference 2008
• Employment Law Hong Kong and Singapore
• Employment Law India Seminar
• Employment Law in a Day
• Employment Law Ireland
• Employment Law Russia
• Employment Law South Africa
• Employment Law United Arab Emirates
• Employment Law Update Law on the Road
• Employment Law USA Seminar
• Employment Tribunals
• Essential Discrimination Law
• Essential Employment Law
• Essential HR for Managers Best Practice and Employment Law
• Essential Project Management Skills for PMI
• Essential Skills for Effective Training Administration
• Essential Writing Skills
• Evaluating Human Capital and Measuring HR Impact Seminar
• Excelling in Leadership Through Emotional Intelligence
• Export Procedures and Documents
• Face to Face Selling
• Facilitation Skills for Managers
• Family friendly Rights and the Law
• Fast Track to Successful People Management and Team Leadership
• Features Editing
• Features Masterclass
• Features Writing
• Finance for Directors and Senior Executives
• Finance for Non Financial Managers
• Financial Analysis and Company Valuation
• First Aid for Appointed Persons
• Fundamentals of Marketing
• General Workplace Risk Assessment Workshop
• Getting Paid for Your Exports
• Global Workforce Mobility 2 day Conference
• Going the Extra Mile Achieving Excellence in Customer Service
• Great Copywriting for Marketers
• Handling Customer Complaints Remaining Calm Under Pressure
• Handling Difficult People and Situations
• Health Safety at Work
• High Impact Training Innovative Learning Techniques
• High Level Telephone Skills
• High Performance Leadership Why Should Anyone Follow You Residential Course
• How to Handle Letters of Credit
• Implementing the IAS IFRS Standards
• Incident Investigation Workshop
• Influencing and Persuading for Managers With an Introduction to Negotiation
• Influencing and Persuading Skills with an Introduction to Negotiating
• Insolvency Procedures
• Interest Rates Basics and Market Applications
• Internal Communications
• Interpersonal Effectiveness for Managers
• Interpretation of Company Accounts
• Interviewing Skills
• Introducing Public Relations
• Introduction to Company Accounts
• Introduction to Financial PR
• Introduction to Foreign Exchange
• Introduction to International Wholesale Banking
• Introduction to Journalism
• Introduction to Media Law
• Introduction to Public Affairs
• IOSH Managing Environmental Responsibilities
• IOSH Managing Safely
• IOSH Working Safely
• Leading and Motivating Sales Teams
• Leasing Techniques and Accounting
• listurls
• Making and Varying Employment Contracts
• Making Good Copy Great
• Making Sense of Finance Essential Knowledge for Office Professionals Secretaries and PAs
• Management of Risk M o R Combined Foundation Practitioners
• Management of Risk M o R Foundation
• Managing and Coaching your Customer Service Team
• Managing and Developing Key Accounts
• Managing Anger in the Workplace
• Managing People and Stakeholders in Projects Communication and Leadership Skills
• Managing Pressure and Conflicting Demands
• Managing Successful Programmes MSP Awareness Workshop
• Managing Successful Programmes MSP Combined Foundation Practitioner
• Managing Successful Programmes MSP Conversion
• Managing Touchpoint Performance to Improve the Customer Experience
• Marketing for Non Marketers
• Mediation Strategic Conflict Resolution
• Minute Taking with Confidence
• Money Laundering and the Banking Response
• Monitoring Controlling the Credit Function
• Negotiating Price and Protecting Your Margins
• Negotiation Skills
• Negotiation Skills Workshop for Managers
• News Editing
• News Masterclass
• People Management Skills for Managers
• People Management Skills for New Supervisors Team Leaders The Role, The Team and The Individual
• Perfecting Your Presentation Skills A Practical Workshop
• Performance Management
• Personal Effectiveness Through Interpersonal Communication and Self Confidence
• Planning, Organising and Controlling Projects
• PRINCE2 Awareness Workshop
• PRINCE2 Combined Foundation Practitioners
• PRINCE2 Foundation
• PRINCE2 Practitioners Conversion
• PRINCE2 Re registration
• Private Banking and Wealth Management
• Professional Development for PAs and Executive Secretaries
• Professional Reception Skills The Face of the Company
• Professional Written Communication
• Project Management for PAs, Administrators and Secretaries
• Project Management for the APMP Examination
• Proofreading
• Providing Administrative and Secretarial Support for Teams
• Providing Administrative Support for Projects
• PR for Administrators
• Rapid and Effective Reading
• Relationship Management
• Remote Team Leadership
• Rewriting and Subbing Specialist Copy
• Risk Assessment Workshop
• Running a Great Event
• Running PR Campaigns
• Sales Negotiation
• Sales Skills That Deliver Results
• Secretarial and PA Conference
• Secretary PA Manager Programme
• Self Managed and Matrix Teams
• Selling in Stories to the Media
• Senior Level Communication Skills Workshop
• Speaking and Presenting with Confidence
• Speaking in Public with Authority and Confidence
• Stepping Up to Senior Management
• Strategic HR Developing Your People and HR Strategy Seminar
• Strategic PR Planning
• Strategic Recruitment Seminar
• Sub editing
• Subbing Masterclass
• Successful Management for Business Achievement The 5 Day MBA
• Successful Sales Presentations
• Successful Selling Techniques
• Success Skills for Secretaries and Administrators
• Supporting Your Manager s
• Taking Charge of Technology Save Time and Increase Effectiveness
• Team Management and Leadership Skills for Supervisors and Team Leaders
• Telephone Selling Techniques
• The 7 Gold Rules of Sales Management
• The Advanced Certificate in Employment Law Modular Course
• The Annual Conference Employment Law and Practice 2008
• The APM Introductory Certificate in Project Management Examination Course
• The Balanced Scorecard
• The Effective Administrator
• The Essentials of Project Management Including Microsoft Project
• The Essential Office Professional Professional Skills for Administrators and Secretaries
• The Financial Accounting Masterclass
• The Global Manager
• The HR Administrators Role
• The HR Business Partner Seminar
• The Internal Consultant the Process, the Concepts, the Skills and the Tools
• The Managers Development Programme
• The Newly Appointed Manager
• The Recruitment Sell
• Time and Priority Management
• Time Management for Editors
• Time Management for Office Professionals
• Transfer of Undertakings
• Web 2.0 and the New Wave of the Internet
• Winning New Business
• Working with Organisational Values Seminar
• Writing Advertorials
• Writing Better Releases
• Writing Effective Reports
• Writing Financial News and Features
• Writing for Internal Communications
• Writing for Newsletters and Company Magazines
• Writing for Results
• Writing News Analysis
• Writing Persuasive Emails and Sales Letters
• Writing PR Features
• Writing Web Content Masterclass
• Writing Web Content